RUG REPAIR & RESTORATION

Dover Rug & Home offers cleaning and repair services to its customers. Cost estimates are always provided to the customer before work commences. Dover Rug & Home recommends that rugs used in high traffic areas be professionally cleaned and repaired once every two to three years. The professional cleaning process includes: re-weaving or repairing worn spots, replacing worn fringe, and moth protection.

PICK UP AND DELIVERY
Dover Rug & Home provides free delivery and pickup of all hand-knotted rugs it sells or services within our contiguous communities.

 



RUG CLEANING

Having been in the rug business for many years, we know that Oriental rugs require special care and maintenance. Regular cleanings must be done to protect the rug’s beauty and value. Each rug has its own characteristics to consider, such as age, weave condition, and type of soils, when determining the cleaning method. At Dover Rug & Home, we have the hands-on experience and expertise to identify your rug’s characteristics and how they work together to present specific cleaning needs. Our pledge to take care of your rugs for as long as you own them is as unique as the rugs themselves.

Whether it is a routine cleaning or a full restoration, we will bring back the feel and original beauty of the rug. With the cost of rugs, you can’t afford to have less than the best clean. Just a reminder: your Oriental rugs are cleaned at our own facility, by our own experienced staff of many years. We never send your rugs out to others, because like you, we only trust us.

The very first of it’s kind: A Care and Cleaning Brochure, which is broken down by fiber content and construction type. And teaches you how to clean and maintain decorative carpets. Wool, nylon, polypropylene, polyester, tencel, and viscose are all covered, as well as special circumstances for shags, etc.


APPRAISAL

Oriental Rug Appraisals: Our rug appraisals are more than just a size and a value. We want you to learn something about your rug. Believe it or not, there is quite a bit of history in your rugs that you may not even know. Of course, as licensed rug appraisers, we urge you to keep your insurance records updated. Call or email to schedule an appraising and we will send one copy for you and one for your insurance company.

Whether it is a routine cleaning or a full restoration, we will bring back the feel and original beauty of the rug. Just a reminder: your Oriental rugs are cleaned at our own facility, by our own experienced staff of many years. We never send your rugs out to others.

We define the retail replace value of an oriental carpet to be the total amount it would take to replace a carpet. We take into account a carpet’s availability as well as it’s marketplace demand calculated, to the best of our ability, from factors such as origin, quality, colors and condition. The retail replacement value also factors in the time spent in finding the closest possible match of your rug.

Alternatively, we define the fair market value of an oriental carpet to be the true value of an oriental rug for today’s market. Given a buyer and a seller of equal knowledge and given both the buyer and seller are not under pressure to buy or sell, the fair market value is the price the transaction would be made every day assuming equal market conditions.

We define the salvage value of a carpet to be the fair market value the carpet carries after being damaged. This is done for insurance purposes to find the value of the carpet after things like water and fire damage.

Another option is to have us come to you which may be a good idea if you are not able to send pictures to us by email. For on-site appraisals.

If you are sending images by email, please also include the size of the carpet. We will derive the origin, type and age from your pictures of the front and back of the carpet.

Looking to Sell your Carpet?

If you are unsure, please send over an email of your rug(s) and we can go from there. Please also include a picture of the back of the rug. Feel free to call (508)651-3500 (Natick) or (617)266-3600 (Boston) if you have any questions.