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Our experience has taught us that Oriental rugs must have routine maintenance to preserve all aspects of their value. They require a cleaning methodology different from regular carpet cleaning. The great diversity of weaves condition, age and types of soil found in various Oriental rugs must be treated differently in order to safely and thoroughly remove both the abrasive grit in the carpet and the atmospheric soils that dull their colors so that they will regain their rich luster.

At Dover Rug, our staff has the hands-on expertise to recognize all of these particular details. Our knowledge of both Oriental rugs and hands-on Oriental rug cleaning experience truly is unique. We respect Oriental rugs as an art form, and protect their intrinsic and artistic value with our care.

Whether it is a routine cleaning or a full restoration, we will bring back the feel and original beauty of the rug. With the cost of rugs, you can’t afford to have less than the best clean the rug for you. Just a reminder: your Oriental rugs are cleaned at our own facility, by our own experienced staff of many years. We never send your rugs out to others, because like you, we only trust us.

We at Dover Rug know that owners of Oriental Rugs value them more than simple decoration pieces but as true investments, therefore we have some helpful advice for home care and maintenance.

PREPARE FOR EMERGENCIES NOW: Assemble an Emergency Kit which contains:

  • Woolite
  • Oxygen bleach
  • Grease solvent - dry cleaning fluid or spot remover
  • Nail polish remover
  • Rubbing alcohol
  • Turpentine
  • Club Soda

LARGE EMERGENCIES: Call Dover Rug immediately, then follow the instructions under for small emergencies.

IN THE EVENT OF SMALL EMERGENCIES

  • Act fast. Scrape or blot up all access spill or blemish using club soda or cold water to dilute
  • Pre-treat. To avoid setting stains, use cold water only when water is called for.
  • Greasy spills: sponge gently with grease solvent or apply detergent
  • Non-greasy spills: sponge with solution of one teaspoon liquid detergent to one cup water. Do not use soap and water
  • Animal Stains: Sponge freely with cold water. Apply solution of three tablespoons white vinegar to one quart water. Sponge with detergent suds and rinse.

Note: How to sponge.

  • Work lightly
  • work from center to edges
  • "Feather" area by sponging edges irregularly
  • Blot damp/dry quickly to avoid rings

IN THE EVENT OF MAJOR MISHAPS
Check with Dover Rug Co. for suggested remedy and action until help arrives.

DAY TO DAY MAINTENANCE

  • Every couple of days, clean with a carpet sweeper or vacuum.
  • When the carpet is new, gather up fluff and clip loose fibers as they appear.

WEEKLY MAINTENANCE

  • Thoroughly clean vacuum adjusted to pile height,
  • Vacuum in the same direction as the lay of the pile. This will minimize "shading."
  • Periodically rearrange furniture to give “crushed" carpet areas a chance to recover. Rotating the rug periodically serves the same purpose.
  • Should old spots or stains reappear, work on them immediately.
  • Contact Dover Rug Co. for deep cleaning

PERIODIC MAINTENANCE

  • Clean thoroughly once a year using one of several acceptable home cleaning methods: dry, absorbent powder; water and detergent shampoo; foam spray shampoo. While these methods are not a substitute for a deep down professional cleaning job, they will brighten the carpet surface.
  • Take the extra trouble to remove as much of the cleaning agent suds or residue as possible. (To avoid electric shocks, do not vacuum when carpets are wet.)
  • Call Dover Rug Co. should your carpet fail to respond to home cleaning.
  • Reverse or rotate large area rugs.
  • Relieve heavily traveled areas by covering with smaller accent rugs.
  • Re-arrange furniture or rotate rugs to equalize the damage caused by heavy traffic.

GENERAL

  • Static electricity: use humidifier or consult Dover Rug Co.
  • Fading: check for abnormal soiling conditions (oily, sooty air) or consult Dover Rug Co.
  • Repairs: of holes, tears, frayed binding, missing tufts, etc. Consult Dover Rug

Re-dying: to change color or cover up stain. Consult Dover Rug Co.